Identify, design and gamify wellbeing pillars to nudge users into healthier digital habits
Signals | SingaporeExisting solutions are blind-sided to modern work-day realities. We wanted to create healthier outcomes for our users, via the devices they use the most.
We assessed user perceptions and expectations around the concept of a built-in personal wellbeing software on PC and tested key components of it – personalized insights, notifications, goal setting and tracking, suggestions & activities.
As a UX designer, I’d
Lead design for Dashboard, Metrics and Behavioural Gamification
Create a behavioural gamification model with challenges, nudges and rewards
Work closely with the product owner to identify and prioritise requirements
Work with developers and data scientists to understand and translate useful data from PCs
🌟 Led the 3D creative direction and produced a short film to introduce Signals
Team Structure
2 designers, 1 product owner, 8 developers, 1 strategist, 1 project manager
Holistic
A broad view of my wellbeing, integrated with other health data
Personal
Based on actual true data of my behaviors and activities such as my schedule, alertness and posture
Flexibility/Choice
Tailoring to my needs – from which wellbeing aspects I turn on to the types of notifications received
Insights
“I think getting the ideas tracked, sitting time, screen time, time for break, especially the nudges, is what makes it the most practical. The reminders throughout the day is the most useful and most important part of it.”
— Male, 55, Canada, hybrid worker, operations in leisure, travel & tourism industryDesign
Dashboard
Present in an easily digestible dashboard, allow users to jump in to check quickly
Timemap for a quick glance on posture, ear and eye
Switch between daily and weekly view
User can choose to switch off certain metrics for privacy
Challenges
Incremental challenges for every pillar
Get new challenges every week
Aim to complete all five challenges in a week
Behavioural Model
How we applied our model of behaviour change for Wellness and how we will deliver better outcomes for users
Rewards
Easy to hard badges to collect
Consistency in wellbeing will also allow them to stack badges